The Modern Analytics
Commercial bank

Building an analytics function from zero

Global services organisation · Fifteen months

0 to 1Function established and running
100+Hours a month removed by automation
Starting from zero is easier than fixing an operating model that already has defenders. Different problem, different difficulty.

The situation

No analytics function. A global services organisation making decisions on reporting assembled by hand, with no product model and no roadmap.

What I did

  • Built a globally distributed cross functional organisation from zero to one: BI, data engineering, data science, QA and UX.
  • Set a three year data, analytics and AI product roadmap aligned to the business unit strategy, with value realisation tracked rather than assumed.
  • Architected the platform, semantic models and integration pipelines underneath it.
  • Institutionalised standards, governance and KPI models so the function outlasted the people who started it.

What it produced

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